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Client
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American
Express Europe - Nov 2002 - Present |
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Machine
Environment
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IBM
3090 under MVS/XA, Unix SUN 440 Solaris , Windows XP |
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Languages
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COBOL/3,
SQL, JCL, Unix shell scripting, Java J2SE, REXX, CICS,
IMS, LYNX CE-script |
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Software
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DB2,
UDB, TSO/ISPF, Microstrategy, Web Focus, Changeman, QMF,
Datamanager, File aid, Infoman, Visio, Ms Word, Excel,
Powerpoint.
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My role
has covered multiple standard IT roles, Project Architect,
System Architect, SME, BSA and elements of project management.
For many small to medium sized projects I have been effectively
working as the lead technician combining several technical
roles with a business facing role. My work is most rewarding
when I am given the responsibility and control to drive a
project from feasibility to implementation. My responsibilities
have included the following - by phase:
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PDP
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Consultancy
on technical practicality of feasibility options. Documentation
of feasibility options.
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ANALYSE
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Creative
input to the requirement definition process. Consultancy
on practicalities and costs of different requirement options.
Documentation of requirements. |
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DESIGN
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Design
Team Leader monitoring progress: Creation of high level
design, database design, process flow designs; QA of detailed
designs. |
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BUILD
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SME
consultant for the offshore build team |
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TEST
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Test
planning. Creative test scenario production liaising with
BE and NPD. Tracking test progress. Problem analysis/resolution
using SME knowledge. Allocation of issues to test personnel. |
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IMPLEMENT
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Support
for implementation & rollout on & off site covering
nights & weekends. |
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Areas
of the Amex Corporate systems I have gained subject expertise
on include: ASDB, ABC, EBTA (batch & online); CAPS; TMS;
Business factors; @work; @work re-post; Co-brand revenue share,
MST statementing & EBTA statementing.
As with
my previous role for Amex global statementing I have been
working in a matrix managed, multi-project, multi-role environment,
with team members from various vendors and cultures spread
around the globe. I strongly believe that these environments
will be successful and efficient and that accurate, timely
communication is critical to this success.
In September
2004 I spent 2 weeks in Phoenix picking up the US ABC reporting
system. Although the business function and technical environment
were well outside my comfort zone at the time I learned both
virtually from scratch and took over responsibility for the
system a month later. Since then the availability and reliability
of ABC has been improved significantly despite problems with
funding.
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